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Thank you very much - I am so impressed with your service. I would recommend you to anyone.

Ann Lemieux
Canada

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I just wanted to let you know how wonderful our tour in Rome with Mateo was. We saw so many sights including the Capuchin Crypt, the sights on the itinerary, and additional sights not on the itinerary. He gave us a local cell phone to call him so we would not have to wait for him. Thank you so much for sending us the best driver in Rome! As promised, I left Smartcruisetours and Mateo a great recommendation on Cruise Critic. Roberto was also good in Naples. While we didn't have as spectacular a time in Naples as we did in Rome, that wasn't due to Roberto- it had more to do with our choice of itinerary and being very tired. We asked to go to a specific place in Naples, and Roberto got out of the car and escorted us to that place since he didn't think it was very "touristic" and thought it would be safer if he were with us. We appreciated that. He tried to show us more sights in Naples but we chose to go back to the ship- Pompeii and Mt. Vesuvius wore us out. All in all, we had a great time due to the smartcruisetours, and we will make sure to tell everyone we know. Thanks again.

 
Posted By: Jackie Cotter
Just back home from a cruise of the Med and are so pleased we did 5 private excursions with Smart Cruise Tours over doing them with the ship. The staff we courteous, professional, knowledgeable and could tailor make the excursion to fit your wants and needs!

In Monaco we had Pierre who was FABULOUS! He was knowledgeable, steered us away from the tourist traps and was very understanding and accommodating of the special needs of one of my family members. He is top notch!

In Florence/Pisa we had a really great day with Marchella. She was a lot of fun and fit right in with my family!

In Rome we had a great tour with Fabiloa, she was a great asset to our day and we learned so much from her. She is a definite plus to the company.

In Naples, Luca was crushed for time and still managed to get us to see everywhere we wanted to. Even dealt with us changing the plans mid day like a pro.

Spent the day in Sicily with Carmello. He was so passionate and informative about Sicily you couldn't help but fall in love with it! He deserves an A+ for his professionalism and passion!

Would definitely recommend and use smart cruise tours again!

Also a big THANK YOU to Julia for helping us set up all my excursions, we were a large group of 10 with special needs and she was able to fit all of our requests in without missing a beat!

Thanks again - Tara V., Florida, USA
 
Posted By: Tara
United States
Thank you. I have to say my family was extremely pleased with the service. Our drivers were top rate and well informed. We managed to see everything we wanted in Rome during our tour (no small feat with 19 extended family members). We also ate amazing gelato on the recommendation of Matteo and had a very nice pizza lunch in a place that could accommodate all of us and got us in and out quickly. I would recommend your company and these drivers to anyone!


 
Posted By: Lisa Hurteau
Your company is awesome! Everyone was on time, helpful, friendly, and knowledgeable. I would recommend you to anyone very highly. The best guide was Guy, in Nice, but everyone was great. All the cars were clean and well maintained, and all the drivers were careful and competent. There was a minor change in one city, and I could hear the guide on the phone with SmartCruise working out the details - it felt like I had someone watching over me while I was overseas, and I could just relax and enjoy my vacation. It was our fist time in that area, and two of our party had mobility problems, but the guides and drivers were so considerate in taking that into account and making each stop very fun and special for us. Thanks again for helping us to have a great vacation!
 
Posted By: Kathy Hou
Everything went fine and we were very happy with the arrangements. We'd like to make special mention of Salvatore in the Positano tour. He was just wonderful. We enjoyed his company and he did a great job. Please let his local company know how pleased we were with his services.
 
Posted By: Janice Ventura
I was very impressed and satisfied by the services provided by all the drivers/guides on all our shore excursions.

They were all punctual, courteous, knowledgable and friendly. Our drivers were Olivier (Villefranche), Vencenzo (La Spezia), Gulliano (Civvitavichia) and Lucca (Naples).
I would like to congratulate them on their professionalism and service they provided… keep up the good work.

My initial contact with Smart Cruise Tours was with Julie who is also to be commended for her great service, advice and friendly manners. She made the booking process very smooth and easy. Thanks Julie.

This experience and Smart Cruise Tours is something we would definitely recommend to family and friends who would be travelling around Europe in the future.

I will also be submitting positive reviews on both your website and Trip Advisor in the near future.

Thank you all once again for making our trips stress free and very enjoyable.
 
Posted By: Nadine Ibrahim
Wonderful experience with smartcruise . Three wonderful guides - gilles in Toulon, ducho in rome and Roberto in Naples - request them - you won't be sorry ! Use this tour operation , ! What more can I say
July 2013 !!!!
 
Posted By: Linda salamon
Hartsdale ny 10530
Tomorrow is our final day in Venice and we return to the US on Tuesday. Steve and I can't thank you enough for helping to make this the trip of a lifetime for us. All of our drivers were excellent and efficient. Thank you again for making our 50th. Wedding Anniversary one that we will never forget.

Judy and Steve

 
Posted By: Judith and Steve Morris
I just wanted to thank you for the fabulous service we received during our port days while on our cruise. We had three days with smartcruisetours arranged. We had never used a private tour company before and we were somewhat anxious about the whole process. As this was my children's first trip to Europe, I was hoping we could explore the countries as a family and I shuddered to think of us spending our valuable time on a tour bus potentially waiting for "others" to get back on the bus, wasting our valuable tour time.

Each of our tours provided us with an English speaking driver, who was well aware of the sights we were anxious to see. They also took us to areas we hadn't thought of or thought we would never have the time to see. Example: in Rome , besides doing all the tourist sites ( Colliseum, Vatican, St. Peter's , Spanish Stairs and the most difficult to find Trevi Fountain,our driver took us to Piazza Nouveau and Simone our interpreter (which Smartcruisetours provided as our driver was very experienced in Rome but had only broken English) got out and took pictures of our family (which wasn't in his job requirements). (all our drivers offered to take family photos which I know isn't a requirement of their job, but is sincerely appreciated!) Piazza Nouveau turned out to be one of our family's favourite places with the wonderful fountains, artists and shops (especially delicious gelato:). All of our excursions, our driver's took us to numerous other sites , which we never would have expected!

The Almalfi coast was gorgeous but would have been horrendous in a tour bus as only one half of the bus would get to observe the spectacular views!

Our Livorno port with Pisa and Florence was another highlight! My husband was thrilled when our driver took us to a shopping site just overlooking Florence where the prices were much more reasonable than in Florence!

Our drivers were all prompt, courteous, knowledgeable and kind and got us back to the ship on time! Everything a mother could ask for!

To each of you THANKYOU! I would definitely use Smartcruisetours again and will highly recommend to our friends and family.

Blessings,
Donna and family (from Canada)
 
Posted By: Donna Voisin
Canada
It was absolutely wonderful. I have to go onto cruise critic and trip advisor to give my reviews. I meant to write to the drivers at the time and got overwhelmed by the beauty and fun we were having. If you ever need a recommendation , please don't hesitate to use me. I had a wonderful time and we were all so happy with our drivers and tours.
 
Posted By: Audrey Provost

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