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Our trip to Rome turned out to be the best day of our cruise thanks to the efficiency and total professionalism of your driver there. I will definitely use your company again because of this experience and will recommend you to other people.

Evelyn O M.
Ireland

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Just wanted to let you know we have returned home to the US and wanted to send a quick email to thank you for all your help in our two excursions this past week. Everything worked out well and we were successful in moving 20 people including 3 elderly individuals and one with a motorized chair. All people involved were very pleased. Thanks so much.
 
Posted By: Michelle Blake
USA
I just want to thank you for your assistance at the 2 tours we made from your company.

The Private Tour of Naples, Sorrento, Amalfi and Amalfi Coast, Positano and Ravello was excellent. I would like to commend our driver Salvatore for a wonderful trip we had with him. Salvatore was patient, pleasant and with a good sense of humor. He drove us safely to every destination that day. I will strongly recommend Salvatore as a driver to others. We hope to book a trip with him in the future.

The Tour of Barcelona was a little disappointment in the beginning because we have booked a private tour with you. We were a little surprised that we were joined with another group in this tour. The disappointment turned gradually into a pleasant experience because of our tour guide Beatrice. She was very knowledgeable of Barcelona and was very courteous and patient with us. We had a pleasant time with the other group as well. We will also recommend Beatrice to others as well.

Once again, thank you for all your help. We will definitely book another tour with Smart Cruise Tours in the future.
 
Posted By: Juancho DeLeon
Hello Smart Cruise Tours!

I would just like to let you know what a wonderful time my group had on our tour with Salvatori on May 29, 2013. He was very polite, very informative, and an EXCELLENT driver! We will recommend you to our friends and will certainly use you again in the future. Thank you again for a wonderful tour!
 
Posted By: Kevin McBride
USA
Hi Alessandra,

We came back from our Mediterranean Sea cruise vacation this week. I would like to thank you and your team for their excellent services in Naples and Rome. We will add positive comments to TripAdviser and CruiseForum about your company and recommend it to our friends and Huntsville Chinese association.

In particular, I would like to mention to you Roberto (our driver and tour guide at Naples). He is very friendly, knowable, and speaks good English. I believe everyone with him on that day was very happy about his service.
 
Posted By: Yong Ming
Myself and my elderly mother had booked a shared car tour of Rome from Civitavecchia as she wanted to revisit Rome but would only be able to walk for short distances. Our driver Matteo proved to be one of the highlights of our holiday. He was an absolute gentleman, utterly courteous, had wonderful English and a great knowledge of Rome. He managed to park right beside the main sights which gave us a great flavour of Rome and nothing was too much trouble for him. A truly wonderful way to see Rome in a day!
 
Posted By: Claire Fitzgerald
Dublin
Thank you for a wonderful tour today! Francesca was so helpful in helping to get us transportation to our hotel at the airport. I had not realized that FMO airport was so far from Rome, and she came to our aid. We would have been lost without her!

Unfortunately, my husband did not leave her a tip to acknowledge her special services and we both feel terrible about this. Would you please give her my most sincere apologies for this terrible error? We would like to send her something. Would you please let me know how I can send her a tip through the mail? I don't know her last name, either.

Janice Clay
 
Posted By: Janice Clay
USA
Just a quick word to thank about the transfer service provided by your company, from Fiumicino to the Port and back.

All the other couples thank me for the service provided by you, including the price that we all paid.

Giovanni, the driver, was very good, polite, helpful and with a sense of humour.

Best wishes,
Alice
 
Posted By: Alice Paralta
Portugal
Excellent. We took a tour in Naples. Salvatore had such smiling and cheerful attitude. He said: I am flexible and will do anything to make you happy. Stop for photos, Sorrento, Amalfi coast. We cancelled Pompeii as we had done it before, he had no problem with us changing plans. All in all he added to the fun.
Also took another private tour in Florence with Simona. She had a very smily and cheerful demeanor as well. Spoke limited English and could have helped show us some things rather than just drive. But still was very flexible and nice. Overall happy.

Cars were mercedes vans, but much older models, still comfortable. All in all worthwhile taking a trip with smart tours.
 
Posted By: Kashvi
California, USA
We are a group of 4 that just returned from a wonderful Med trip. Just email the owner Julie. She is just the greatest to work with. Their prices were fabulous but it was the tour guides and service that was 5 star all the way.

We paid 30 euro per person for transfers from the Airport Hilton to Port of Rome in a private limo. We only paid 290 Euro TOTAL for a limo for 4 which was for 9 hours. Went to Pompeii (30 Euro per person) for a 2 hour private tour. The best with Patrizia as our guide. The only other cost was the best lunch (and view) at a small restaurant with our own private balcony. Prices were very reasonable.

Our guide Roberto took us to places that the big buses cannot go to. He made excellent suggestions, had a great sense of humour and made sure we were back to the boat with time to spare. Also he is one of the safest and most virtuous drivers we have had the pleasure to travel with. An important asset on the Amalfi coast. Just had to enjoy the beautiful views because he was always focused on safety firstl. My spouse has a bit of a fear of heights but after an hour on the coast she wanted the front seat. I suppose it could also have been for a better look at Roberto but I will assume it was for a better view of the landscape.

Our group has travelled extensively and we rate this the best tour we have ever had. Highly recommend this company.
 
Posted By: Edward Aris
Canada
http://www.tripadvisor.ca/ShowTopic-g187768-i20-k5601706-o10-Smartcruisetours_Smart_cruise_tours-Italy.html#45853662
Just a quick note before we head across the Atlantic on the Equinox. The Internet is not great so I will keep this short and write a more detailed report when I get home in December.

First of all thank you so much for all your help. The transfer to Port of Rome from the airport hotel was great.

Our Pompeii and Amalfi Coast tour was the best among many great days.

Our driver Roberto was PERFECT. Knowledgeable, good sense of humour, excellent and patient driver. If we were rating him out of 10, he would be an 11.

My wife Carole has a slight fear of high mountain driving but was so confident in Roberto she wanted the front seat. Could also have been his charm I imagine.

At the last minute we decided to take a tour in Pompeii. Not a problem for Roberto. He seconded Patrizia for an excellent 2 hour tour for 30€ per person. Excellent value.

Roberto also adjusted our schedule to take us to interesting spots along the way. We had the best view for lunch and he always kept in mind our preferred return time to the ship.

Thanks again and Ciao,

Edward
 
Posted By: Edward Aris
Canada

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