Would definitely use SmartCruise again. We booked on-line to join a mini-bus of eight people (a minimum of 4 required) for our journey into Rome from the port of Civitaveccia. We were picked up by our wonderful driver, Marina, at the disembarkation point. Our party originally consisted of four pe...

Robert and Ann Butt
Flintshire, UK

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Thank you so very much.
I will ABSOLUTELY utilize your company's services again and again. And will make sure instead your services wherever I can: in person or online. It's rare when companies look after their customers and I cannot tell you how impressed I am with Smart Cruise Tours.

We live in the Mediterranean area for a few years and will be booking with you very soon.

Thank you again. We truly appreciate your professionalism.
Posted By: Richard P Ryan
After our great disappointment about having to miss our greatly anticipated tour of Pisa and Florence, we were very surprised and happy to receive your confirmation of a refund. We are fully aware that you have no control over the pre-paid museum tickets but are nonetheless delighted you have refunded our shore excursion deposit. I am very impressed with your high level of service and commitment to your customers. We very much enjoyed our shore excursion to Rome on October 22nd. Although we had booked the semi-private excursion, we were able to fill the van with 4 of our friends. Our driver, Duccio, was excellent. He was very personable and his extensive knowledge of the history and geography of Rome greatly enhanced our tour and we enjoyed our day with him thoroughly. I don’t think we could have asked for a better tour guide, as he was truly outstanding.

Given the high level of service we have encountered over-all with your company, I will not hesitate to use you again in our future travels and please be sure I will recommend you to others.
Posted By: Sylvia Einfeld
We have returned home from our cruise and want to thank you for your outstanding help in getting us what we wanted. Especially, we want to thank you for sending us David - the driver and escort, not the statue. He was superb and is worthy of special commendation. Please treat him right, he is a special resource.

We will recommend you to our friends and will try to work through you if we should travel in your area again.
Posted By: Paul and Debbie Rogoway
I just wanted to tell you what a great time my Nolter Group had in Rome. They were very impressed with your service, at all points. They were never stressed or worried to look for you. Your drivers were prompt and friendly. Thank you again for working with us, it was a pleasure !!
Posted By: Deb Schultz
Just a quick note as we sail away! Both of the drivers & our guide, Pietro were simply AMAZING!!! Everyone in the group was pleased with the professionalism and friendliness of your team!!! Thanks so much! As a travel agent I will continue to use your company and recommend it to my colleagues!
I would just like to say a big thank you to yourself and the 2 drivers who met us at Rome and Florence on the 13th & 14th. September, on both occasions they were waiting for us as soon as we got of the ship,we had 2 lovely days with them, they were very knowledgable about there cities, and were able to help us with everything we needed.
An added bonus was wi-fi in the van to Florence.

would not hesitate to use your company again.

Posted By: Melanie Smith
Thank you for helping us to get scheduled on this excursion without much notice. I enjoyed it very much. The drivers on all 3 of the tours (/Florence, Rome, Naples) were courteous and helpful. Unfortunately, my wife got ill the night before the Naples tour and could not go with us on Friday. As requested by the driver, I paid for her and would have expected that. Hopefully we will have the opportunity to tour this region again.
Thank you again for your assistance.
Posted By: Mark Rutan
Just want to give some feedback on the recent excursions we did in Europe.
The drivers were all really great, friendly and extremely knowledgeable about their countries.
They were all there on time specified and it was a really wonderful experience.
Also, as a travel agent it helps me to recommend you to all my future clients.
The only negative I had, is in Kusadasi when they take you to their 'friends' rug factory and they try (really hard)to sell you rugs after they serve coffee and tea and roll out dozens of rugs for you to see.

Overall, the excursions were fabulous and I will definitely recommend you in the future.
Posted By: Andrea Rabbiner
I am writing you to tell you that we are pleasantly pleased with the attention received by the drivers in Monaco, La Spezia and Florence. In Monaco Guy, Olivier and Cie were excellent (especially Guy he knows so much history about the area and spoke to us in english and spanish for those that didn't understand english well). The drivers in La Spezia that took us to Cinque Terre (Diego and Simona) were very nice, also spoke to us in spanish and took very good care of us, Simona took the teens and Diego the adults again very very pleased, the group that went to Pisa and Florence were also happy.

Thanks again for everything
Posted By: Graciela Arias Vallaino
Came back from my trip last Sunday. Just wanted to take the time to tell you how satisfied my family and I are with your company.
All of the drivers were very nice and professional, special mention to Cyril in Villefranche and Mateo in Rome.
Your service was impeccable and will recommend it to the office staff.

Thanks again for your help setting everything up.
Posted By: Ingrid Wehbe

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